LiveAssistance for Small Business

LiveAssistance helps small businesses reach out to their current and perspective customers. Help your visitors navigate your website through our one-on-one, web-based chat.

With LiveAssistance you are able to respond to customer inquiries in real time. Our solution provides a means to: answer questions and resolve customer issues as they occur; assist in closing sales at the time of the Internet user's decision; and sell additional products and services.

By utilizing LiveAssistance, our clients are able to convert the web surfer into a customer. LiveAssistance gives you an easy way for the web surfer to establish dialogue with you to resolve his/her questions.

By implementing LiveAssistance our clients reduces the number of telephone calls and e-mails. One operator using LiveAssistance can answer up to four chats with customers simultaneously, thereby reducing cost per customer interaction.