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Most Americans only have one phone line at home when surfing the web. It is not easy for them to disconnect
from the Internet to contact a traditional call center. By encouraging your customers to initiate a real time
chat your company will capture more leads than just relying upon e-mail and the phone.
Most customers determine their confidence in a company on how they handle customer service. By adding LiveAssistance
you can increase that level of credibility in your organization.
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