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Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships (3rd Edition)
by: Brad Cleveland
publisher: ICMI Press, published: 2012-05-08
ASIN: 0985461101
EAN: 9780985461102
sales rank: 69381
price: $39.95 (new), $35.75 (used)
Call Centers For Dummies
by: Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson
publisher: For Dummies, published: 2010-04-16
ASIN: 0470677430
EAN: 9780470677438
sales rank: 153996
price: $12.95 (new), $4.97 (used)
Call Center Representative(Passbooks)
by: Jack Rudman
publisher: National Learning Corporation, published: 2016-03-01
ASIN: 0837340950
EAN: 9780837340951
sales rank: 318600
price: $32.84 (new), $27.95 (used)
Call Center Rocket Science: 110 Tips to Creating a World Class Customer Service Organization
by: Randy Rubingh
publisher: CreateSpace Independent Publishing Platform, published: 2013-03-20
ASIN: 1482740109
EAN: 9781482740103
sales rank: 370933
price: $11.47 (new), $9.99 (used)
The Executive Guide to Six Sigma Call Centers
by: Mr James C Abbott
publisher: Robert Houston Smith Publishers, published: 2008-09-30
ASIN: 1887355111
EAN: 9781887355117
sales rank: 265898
price: $28.14 (new), $28.63 (used)
Call Center Optimization
by: Ger Koole
publisher: MG books, published: 2013-01-27
ASIN: 9082017903
EAN: 9789082017908
sales rank: 598412
price: $54.33 (new), $57.46 (used)
The Positive Coach Approach: Call Center Coaching for High Performance
by: Sally Cordova, Judy McKee
publisher: AuthorHouse, published: 2007-02-06
ASIN: 142597838X
EAN: 9781425978389
sales rank: 394687
price: $17.87 (new), $10.92 (used)
Call Center Staffing: The Complete, Practical Guide to Workforce Management
by: Penny Reynolds
publisher: The Call Center School Press, published: 2003-08
ASIN: 0974417904
EAN: 9780974417905
sales rank: 264778
price: $223.41 (new), $118.02 (used)
The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center
by: Keith Dawson
publisher: CRC Press, published: 2003-11-20
ASIN: 1578203058
EAN: 9781578203055
sales rank: 1071889
price: $24.98 (new), $0.01 (used)
Writing Centers and the New Racism: A Call for Sustainable Dialogue and Change
publisher: Utah State University Press, published: 2011-10-16
ASIN: 0874218616
EAN: 9780874218619
sales rank: 1072970
price: $29.45 (new), $25.45 (used)
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