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Number of products: 1046
Page 1 of 105

Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships (3rd Edition)
by: Brad Cleveland
publisher: ICMI Press, published: 2012-05-08
ASIN: 0985461101
EAN: 9780985461102
sales rank: 108082
price: $26.68 (new), $26.94 (used)
Call Centers For Dummies
by: Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson
publisher: For Dummies, published: 2010-04-16
ASIN: 0470677430
EAN: 9780470677438
sales rank: 293563
price: $13.69 (new), $12.96 (used)
Working the Night Shift: Women in India’s Call Center Industry
by: Reena Patel
publisher: Stanford University Press, published: 2010-03-25
ASIN: 0804769141
EAN: 9780804769143
sales rank: 155236
price: $15.00 (new), $4.07 (used)
The Executive Guide to Call Center Metrics
by: James C Abbott
publisher: Robert Houston Smith Publishers, published: 2004-04-15
ASIN: 1887355081
EAN: 9781887355087
sales rank: 632970
price: $25.59 (new), $14.10 (used)
Call Center Rocket Science: 110 Tips to Creating a World Class Customer Service Organization
by: Randy Rubingh
publisher: CreateSpace Independent Publishing Platform, published: 2013-03-20
ASIN: 1482740109
EAN: 9781482740103
sales rank: 351888
price: $12.93 (new), $15.32 (used)
The Executive Guide to Six Sigma Call Centers
by: Mr James C Abbott
publisher: Robert Houston Smith Publishers, published: 2008-09-30
ASIN: 1887355111
EAN: 9781887355117
sales rank: 697098
price: $30.16 (new), $28.46 (used)
Writing Centers and the New Racism: A Call for Sustainable Dialogue and Change
publisher: Utah State University Press, published: 2011-10-16
ASIN: 0874218616
EAN: 9780874218619
sales rank: 376162
price: $25.38 (new), $26.03 (used)
The Positive Coach Approach: Call Center Coaching for High Performance
by: Sally Cordova, Judy McKee
publisher: AuthorHouse, published: 2007-02-06
ASIN: 142597838X
EAN: 9781425978389
sales rank: 1032877
price: $21.92 (new), $4.97 (used)
One Night at the Call Center: A Novel
by: Chetan Bhagat
publisher: Ballantine Books, published: 2007-05-01
ASIN: 0345498321
EAN: 9780345498328
sales rank: 556521
price: $7.34 (new), $0.01 (used)
Off the list: Undocumented in an outsourced call center
by: Nell Brewer
publisher: CreateSpace Independent Publishing Platform, published: 2014-08-16
ASIN: 1500828998
EAN: 9781500828998
sales rank: 1084526
price: $11.67 (new)
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