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Number of products: 1031
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Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships (3rd Edition)
by: Brad Cleveland
publisher: ICMI Press, published: 2012-05-08
ASIN: 0985461101
EAN: 9780985461102
sales rank: 76611
price: $26.32 (new), $27.84 (used)
Call Center Staffing: The Complete Practical Guide to Workforce Management
by: Penny Reynolds
publisher: The Call Center School Press, published: 2003-08-01
ASIN: 3906052044
EAN: 9783906052045
sales rank: 138333
price: $29.85 (new), $128.05 (used)
Call Centers For Dummies
by: Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson
publisher: For Dummies, published: 2010-04-16
ASIN: 0470677430
EAN: 9780470677438
sales rank: 221708
price: $14.09 (new), $11.57 (used)
The Executive Guide to Call Center Metrics
by: James C Abbott
publisher: Robert Houston Smith Publishers, published: 2004-04-15
ASIN: 1887355081
EAN: 9781887355087
sales rank: 273599
price: $19.65 (new), $11.48 (used)
Call Center Operation: Design, Operation, and Maintenance
by: Duane Sharp
publisher: Digital Press, published: 2003-04-28
ASIN: 155558277X
EAN: 9781555582777
sales rank: 570408
price: $38.00 (new), $29.99 (used)
Call Center Rocket Science: 110 Tips to Creating a World Class Customer Service Organization
by: Randy Rubingh
publisher: CreateSpace Independent Publishing Platform, published: 2013-03-20
ASIN: 1482740109
EAN: 9781482740103
sales rank: 330506
price: $12.84 (new), $15.32 (used)
Call Center Supervision: The Complete Practical Guide to Managing Frontline Staff
by: Penny Reynolds
publisher: The Call Center Press, published: 2013-06-01
ASIN: 3906052052
EAN: 9783906052052
sales rank: 500897
price: $29.99 (new), $26.43 (used)
Writing Centers and the New Racism: A Call for Sustainable Dialogue and Change
publisher: Utah State University Press, published: 2011-10-16
ASIN: 0874218616
EAN: 9780874218619
sales rank: 538102
price: $24.46 (new), $28.64 (used)
The Executive Guide to Six Sigma Call Centers
by: Mr James C Abbott
publisher: Robert Houston Smith Publishers, published: 2008-09-30
ASIN: 1887355111
EAN: 9781887355117
sales rank: 696026
price: $30.11 (new), $32.92 (used)
Answer the Call: Virtual Migration in Indian Call Centers
by: Aimee Carrillo Rowe, Sheena Malhotra, Kimberlee PĂ©rez
publisher: Univ Of Minnesota Press, published: 2013-12-10
ASIN: 0816689393
EAN: 9780816689392
sales rank: 907027
price: $17.22 (new), $15.95 (used)
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