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Number of products: 1044
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Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships (3rd Edition)
by: Brad Cleveland
publisher: ICMI Press, published: 2012-05-08
ASIN: 0985461101
EAN: 9780985461102
sales rank: 37613
price: $26.39 (new), $22.09 (used)
Call Centers For Dummies
by: Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson
publisher: For Dummies, published: 2010-04-16
ASIN: 0470677430
EAN: 9780470677438
sales rank: 78853
price: $13.65 (new), $11.61 (used)
The Positive Coach Approach: Call Center Coaching for High Performance
by: Sally Cordova, Judy McKee
publisher: AuthorHouse, published: 2007-02-06
ASIN: 142597838X
EAN: 9781425978389
sales rank: 546776
price: $21.47 (new), $21.47 (used)
Call Center Rocket Science: 110 Tips to Creating a World Class Customer Service Organization
by: Randy Rubingh
publisher: CreateSpace Independent Publishing Platform, published: 2013-03-20
ASIN: 1482740109
EAN: 9781482740103
sales rank: 220758
price: $12.88 (new), $15.32 (used)
Working the Night Shift: Women in India’s Call Center Industry
by: Reena Patel
publisher: Stanford University Press, published: 2010-03-25
ASIN: 0804769141
EAN: 9780804769143
sales rank: 209113
price: $15.00 (new), $10.43 (used)
Writing Centers and the New Racism: A Call for Sustainable Dialogue and Change
publisher: Utah State University Press, published: 2011-10-16
ASIN: 0874218616
EAN: 9780874218619
sales rank: 873410
price: $27.24 (new), $20.56 (used)
Wake Up Your Call Center: Humanize Your Interaction Hub (4th Ed.)
by: Rosanne D'Ausilio
publisher: Purdue University Press, published: 2005-03-16
ASIN: 1557533873
EAN: 9781557533876
sales rank: 747372
price: $41.49 (new), $26.51 (used)
The Executive Guide to Six Sigma Call Centers
by: Mr James C Abbott
publisher: Robert Houston Smith Publishers, published: 2008-09-30
ASIN: 1887355111
EAN: 9781887355117
sales rank: 735253
price: $30.14 (new), $19.87 (used)
Call Center Optimization
by: Ger Koole
publisher: MG books, published: 2013
ASIN: 9082017903
EAN: 9789082017908
sales rank: 943049
price: $69.00 (new), $58.65 (used)
The Executive Guide to Call Center Metrics
by: James C Abbott
publisher: Robert Houston Smith Publishers, published: 2004-04-15
ASIN: 1887355081
EAN: 9781887355087
sales rank: 113067
price: $26.28 (new), $7.35 (used)
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