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Number of products: 1029
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Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships (3rd Edition)
by: Brad Cleveland
publisher: ICMI Press, published: 2012-05-08
ASIN: 0985461101
EAN: 9780985461102
sales rank: 48621
price: $37.95 (new), $56.28 (used)
Call Centers For Dummies
by: Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson
publisher: For Dummies, published: 2010-04-16
ASIN: 0470677430
EAN: 9780470677438
sales rank: 332350
price: $13.99 (new), $8.50 (used)
The Executive Guide to Call Center Metrics
by: James C Abbott
publisher: Robert Houston Smith Publishers, published: 2004-04-15
ASIN: 1887355081
EAN: 9781887355087
sales rank: 508139
price: $19.65 (new), $14.99 (used)
Driving Peak Sales Performance in Call Centers
by: Mary Murcott
publisher: ICMI Inc., published: 2005-02
ASIN: 1932558055
EAN: 9781932558050
sales rank: 461426
price: $23.30 (new), $15.07 (used)
Call to Treason (Tom Clancy's Op-Center, Book 11)
by: Jeff Rovin
publisher: Berkley, published: 2004-07-06
ASIN: 0425195465
EAN: 9780425195468
sales rank: 548000
price: $1.70 (new), $0.01 (used)
Call Center Rocket Science: 110 Tips to Creating a World Class Customer Service Organization
by: Randy Rubingh
publisher: CreateSpace Independent Publishing Platform, published: 2013-03-20
ASIN: 1482740109
EAN: 9781482740103
sales rank: 407271
price: $9.99 (new), $6.99 (used)
Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems)
by: Raik Stolletz
publisher: Springer, published: 2003-04-17
ASIN: 3540008128
EAN: 9783540008125
sales rank: 1023638
price: $122.85 (new), $115.43 (used)
The Executive Guide to Six Sigma Call Centers
by: Mr James C Abbott
publisher: Robert Houston Smith Publishers, published: 2008-09-30
ASIN: 1887355111
EAN: 9781887355117
sales rank: 693815
price: $30.16 (new), $28.46 (used)
Call Center Operation: Design, Operation, and Maintenance
by: Duane Sharp
publisher: Digital Press, published: 2003-04-28
ASIN: 155558277X
EAN: 9781555582777
sales rank: 887728
price: $38.00 (new), $28.36 (used)
The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center
by: Keith Dawson
publisher: CRC Press, published: 2003-11-20
ASIN: 1578203058
EAN: 9781578203055
sales rank: 719400
price: $20.24 (new), $9.49 (used)
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