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Number of products: 1064
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Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships (3rd Edition)
by: Brad Cleveland
publisher: ICMI Press, published: 2012-05-08
ASIN: 0985461101
EAN: 9780985461102
sales rank: 251182
price: $26.30 (new), $23.70 (used)
Call Centers For Dummies
by: Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson
publisher: For Dummies, published: 2010-04-16
ASIN: 0470677430
EAN: 9780470677438
sales rank: 265159
price: $14.19 (new), $10.67 (used)
Call Center Rocket Science: 110 Tips to Creating a World Class Customer Service Organization
by: Randy Rubingh
publisher: CreateSpace Independent Publishing Platform, published: 2013-03-20
ASIN: 1482740109
EAN: 9781482740103
sales rank: 397374
price: $11.14 (new), $15.12 (used)
The Executive Guide to Call Center Metrics
by: James C Abbott
publisher: Robert Houston Smith Publishers, published: 2004-04-15
ASIN: 1887355081
EAN: 9781887355087
sales rank: 190346
price: $26.30 (new), $4.26 (used)
Call Center Staffing: The Complete, Practical Guide to Workforce Management
by: Penny Reynolds
publisher: The Call Center School Press, published: 2003-08
ASIN: 0974417904
EAN: 9780974417905
sales rank: 866602
price: $244.60 (new), $83.12 (used)
Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, Operations and Strategy
by: Lori Bocklund, Dave Bengtson
publisher: ICMI Press (International Customer Management, published: 2002-06
ASIN: 0970950780
EAN: 9780970950789
sales rank: 1095781
price: $7.41 (new), $0.01 (used)
Call to the Center: The Gospel's Invitation to Deeper Prayer
by: O.C.S.O. Basil Pennington
publisher: Image, published: 1990-02-01
ASIN: 038524679X
EAN: 9780385246798
sales rank: 1009646
price: $3.70 (new), $0.01 (used)
Call Center Management on Fast Forward: Succeeding in Today's Dynamic Customer Contact Environment (2nd Edition)
by: Brad Cleveland
publisher: ICMI Press, published: 2006-11-15
ASIN: 1932558063
EAN: 9781932558067
sales rank: 937397
price: $47.99 (new), $13.71 (used)
Writing Centers and the New Racism: A Call for Sustainable Dialogue and Change
publisher: Utah State University Press, published: 2011-10-16
ASIN: 0874218616
EAN: 9780874218619
sales rank: 1125147
price: $29.04 (new), $25.00 (used)
The Positive Coach Approach: Call Center Coaching for High Performance
by: Sally Cordova, Judy McKee
publisher: AuthorHouse, published: 2007-02-06
ASIN: 142597838X
EAN: 9781425978389
sales rank: 907811
price: $20.32 (new), $17.73 (used)
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