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Number of products: 844
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Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships (3rd Edition)
by: Brad Cleveland
publisher: ICMI Press, published: 2012-05-08
ASIN: 0985461101
EAN: 9780985461102
sales rank: 102497
price: $25.50 (new), $21.28 (used)
Call Centers For Dummies
by: Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson
publisher: For Dummies, published: 2010-04-16
ASIN: 0470677430
EAN: 9780470677438
sales rank: 166584
price: $14.08 (new), $8.45 (used)
Working the Night Shift: Women in India’s Call Center Industry
by: Reena Patel
publisher: Stanford University Press, published: 2010-03-25
ASIN: 0804769141
EAN: 9780804769143
sales rank: 650358
price: $14.87 (new), $9.99 (used)
Call Center Rocket Science: 110 Tips to Creating a World Class Customer Service Organization
by: Randy Rubingh
publisher: CreateSpace Independent Publishing Platform, published: 2013-03-20
ASIN: 1482740109
EAN: 9781482740103
sales rank: 477009
price: $10.86 (new), $13.75 (used)
The Executive Guide to Six Sigma Call Centers
by: Mr James C Abbott
publisher: Robert Houston Smith Publishers, published: 2008-09-30
ASIN: 1887355111
EAN: 9781887355117
sales rank: 696785
price: $27.44 (new), $27.43 (used)
The Positive Coach Approach: Call Center Coaching for High Performance
by: Sally Cordova, Judy McKee
publisher: AuthorHouse, published: 2007-02-06
ASIN: 142597838X
EAN: 9781425978389
sales rank: 234077
price: $14.00 (new), $3.77 (used)
Writing Centers and the New Racism: A Call for Sustainable Dialogue and Change
publisher: Utah State University Press, published: 2011-10-16
ASIN: 0874218616
EAN: 9780874218619
sales rank: 550503
price: $25.00 (new), $19.17 (used)
Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, Operations and Strategy
by: Lori Bocklund, Dave Bengtson
publisher: ICMI Press (International Customer Management, published: 2002-06
ASIN: 0970950780
EAN: 9780970950789
sales rank: 1006710
price: $14.95 (new), $0.01 (used)
One Night at the Call Center: A Novel
by: Chetan Bhagat
publisher: Ballantine Books, published: 2007-05-01
ASIN: 0345498321
EAN: 9780345498328
sales rank: 512900
price: $3.63 (new), $0.01 (used)
Outsourcing 100 Success Secrets - 100 Most Asked Questions: The Missing IT, Business Process, Call Center, HR -Outsourcing to India, China and more Guide
by: Gerard Blokdijk
publisher: Emereo Publishing, published: 2008-03-24
ASIN: 0980497167
EAN: 9780980497168
sales rank: 1626549
price: $25.95 (new), $13.99 (used)
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