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LiveAssistance Book Store
Number of products: 930
Page 1 of 93
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Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships (3rd Edition)
by: Brad Cleveland
publisher: ICMI Press, published: 2012-05-08
ASIN: 0985461101
EAN: 9780985461102
sales rank: 51638
price: $27.29 (new), $27.53 (used)
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Call Centers For Dummies
by: Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson
publisher: For Dummies, published: 2010-04-26
ASIN: 0470677430
EAN: 9780470677438
sales rank: 50487
price: $13.59 (new), $9.95 (used)
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The Executive Guide to Call Center Metrics
by: James C Abbott
publisher: Robert Houston Smith Publishers, published: 2004-04-15
ASIN: 1887355081
EAN: 9781887355087
sales rank: 306984
price: $26.90 (new), $13.50 (used)
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Call Center Staffing: The Complete Practical Guide to Workforce Management
by: Penny Reynolds
publisher: The Call Center School Press, published: 2003-08-01
ASIN: 3906052044
EAN: 9783906052045
sales rank: 197774
price: $29.04 (new)
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Call Center Forecasting and Scheduling : The Best of Call Center Management Review
by: Brad Cleveland, Susan Hash, Editors
publisher: Call Center Press, published: 2001-10-01
ASIN: 0965909360
EAN: 9780965909365
sales rank: 322142
price: $13.95 (new), $29.51 (used)
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The Executive Guide to Six Sigma Call Centers
by: Mr James C Abbott
publisher: Robert Houston Smith Publishers, published: 2008-09-30
ASIN: 1887355111
EAN: 9781887355117
sales rank: 395047
price: $26.94 (new), $39.66 (used)
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Writing Centers and the New Racism: A Call for Sustainable Dialogue and Change
publisher: Utah State University Press, published: 2011-10-16
ASIN: 0874218616
EAN: 9780874218619
sales rank: 544877
price: $25.17 (new), $19.99 (used)
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Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, Operations and Strategy
by: Lori Bocklund, Dave Bengtson
publisher: ICMI Press (International Customer Management, published: 2002-06
ASIN: 0970950780
EAN: 9780970950789
sales rank: 305274
price: $7.14 (new), $0.01 (used)
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Call Center Rocket Science: 110 Tips to Creating a World Class Customer Service Organization
by: Randy Rubingh
publisher: CreateSpace Independent Publishing Platform, published: 2013-03-20
ASIN: 1482740109
EAN: 9781482740103
sales rank: 375595
price: $15.31 (new), $28.02 (used)
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Contact Center Agent 101: An introduction to your multi-channel call center career
by: Steve Stapp
publisher: CreateSpace Independent Publishing Platform, published: 2009-12-27
ASIN: 1449921760
EAN: 9781449921767
sales rank: 2195133
price: $9.73 (new), $7.66 (used)
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